Returns & claims
If you bought from us online, you may withdraw from the contract without giving a reason within 14 days of receiving the goods. No registration is required – just your order number and e-mail address.
Find your order
Enter your order number and the e-mail address used for the order. You can find both in your order confirmation e-mail.
Your data is used solely to process your withdrawal request.
Terms & conditionsHow it works
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1
Enter your details
Order number and e-mail address from your confirmation.
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2
Choose the reason and items
Give the reason for your request, then select the products involved.
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3
Confirmation
We e-mail you the next steps and the return address.